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How 88jp Protects Your Privacy

When you open an account with us, your personal information — from your login details to your deposit history — stays secure and private.

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88jp How 88jp Protects Your Privacy
REACH OUR TEAM

Privacy Contact and Support Paths

Team online

Email Support

Send privacy questions to our data protection team at [email protected]. We respond to data access requests and account concerns within 48 hours during business days.

Live Chat

Open the chat widget inside your account lobby for immediate help with privacy settings, data visibility and account controls. Available 24/7 for account holders.

Account Settings

Your personal data, payment methods and communication preferences are editable in account settings on desktop and mobile. Update or remove details anytime.

SECURITY SNAPSHOT

How We Safeguard Your Information

Encryption in Transit

All data sent between your device and our servers — login credentials, transaction details, account changes — travels through encrypted HTTPS connections so interceptors cannot read it.

Payment Data Isolation

Deposit and withdrawal details are stored separately from your profile. When you withdraw via DANA, OVO, GoPay or QRIS, only verified payment processors see the routing information.

Session and Cookie Controls

We use cookies to keep you logged in and to remember your game preferences. You can clear cookies from browser settings anytime. Session tokens expire after 30 minutes of inactivity for security.

Account Access Verification

When you request your personal data or ask to modify details, we verify your identity through your registered email or phone number before processing the request.

Data Retention Limits

We keep active account data for the duration of your membership and for 12 months after account closure to handle refunds and disputes. Historical logs are archived separately.

Staff Access Boundaries

Only privacy-trained support staff can view your data, and only to resolve account issues or process requests. Access is logged and audited monthly.

Privacy Policy Frequently Asked

We request your full name, email, phone number, date of birth and chosen payment method — DANA, OVO, GoPay or QRIS — to set up your account. Your email and phone are used for login and withdrawal confirmations. These details are required under local law for identity verification.

Yes. Head to your account settings and select 'Download My Data' or email [email protected] with your request. We compile your profile, transaction history and communication records into a file within 10 business days, where local law permits.

We retain your account information for 12 months after closure to process outstanding withdrawals, investigate disputes and meet regulatory obligations. After 12 months, your personal data is deleted unless you had an unresolved issue.

When you deposit or withdraw via DANA, OVO, GoPay or QRIS, we pass only the necessary payment details — your phone number or account identifier — to process the transaction. We do not share your email, full name or gaming history with payment providers.

Cookies are small text files stored on your device. We use them to keep you logged in during your session, remember your game preferences, and track gameplay for account security. You can disable cookies in your browser, but some features may not work smoothly.

Log into your account, open settings, then select 'Profile' or 'Payment Methods' to edit details. Some fields like your full name cannot be changed once verified, but email and phone can be updated. Contact support at [email protected] for deletions.

Yes. We encrypt all data in transit using HTTPS, store sensitive information in isolated servers and limit staff access to trained privacy personnel only. Use a strong password and never share your login. If you suspect unauthorized access, report it to support immediately.

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